We are a team of more than 500 employees whom unite their efforts under the leadership of a qualified management.
Tawzea Operations Team is considered to be the backbone of Abu Dhabi Media Company as they focus on efficiency and effectiveness of product creation, development, production and distribution. They monitor the publications from the early stages in the printing press until being delivered to its final destination.
Tawzea Customer Service Agents are highly trained professions who routinely handle a wide range of programs and services tailored to satisfy customer needs. Our Agents follow up on customer comments, feedback and goals in order to attain the highest level of customer satisfaction.
Tawzea has an advanced and efficient business development division. The innovation of this division in Tawzea enables agencies to deliver practical and effective services to simplify our operations while developing and enhancing all processes.
They develop storage and retrieval information systems for all the customers' publication data, customer account information, call records and delivery location maps to facilitate effective communication between all divisions.
Tawzea has set up an overseas division to take care of our readers outside the UAE. We are constantly looking for opportunities to expand our customer and publication base, in order to extend our horizons.
Our overseas department manages publications' shipments to over 18 countries and monitors distribution to ensure absolute customer satisfaction.