27 Apr, 2020
In cooperation with the Abu Dhabi Health services, company “Seha”, an initiative was launched “We deliver to you…Do not be concerned” It aims to deliver medicine and medical supplies to your home, while enhancing the preventive & precautionary measures to reduce the spread of the emerging coronavirus «Covid-19» and contain its repercussions. It also aids to reduce the burden on the patient's need to visit the health centers and reduce their risks of getting the infection. In line with the directives of the rational leadership, which is keen on the safety of the citizens and residents on the territory of the Emirates. “Tawzea Distribution and Logistics Services” provides all its resources to support the initiative and ensure that the pharmaceutical is home delivered through a team trained with the highest international standards to deal with the transportation and delivery of pharmaceutical to patients. After that, the family general doctor examines the list of outpatients, confirms that the service applies to them, and ensures that their condition is stable. At that point, the doctor calls the patient over the phone to check on his health then review his file and notify him of the pharmaceutical delivery service through the “Customer Happiness Center” of Tawzea to schedule a delivery date. During the medical transportation, Tawzea takes into account the medical standards of transport in terms of storing them in designated refrigerators and monitoring their temperature. In the end, the pharmacist will contact the patient to confirm receipt of the medication and review the instructions for use while taking the necessary sterilization procedures at all stages of processing and transporting the pharmaceutical in order to ensure the safety of all.