Cancellation & Replacement Policy

Cancellation:

All orders can be cancelled before delivery. To cancel an order the Customer needs to notify us either by phone 8002220 or email (Subscriptions@tawzea.ae).

Replacement:

Register your concern/complaint through Customer Care or through the link on the Website. Complaints shall be taken cared by the Company’s experts on case on case basis. Customer should provide their name, address, contact number, Order number, and the reason for returning the Product and request for refund or replacement in the form provided and shall be forwarded to the Customer care.